1. What Personal Information We Collect
We collect various types of information for various purposes to provide and improve our Service to you.
A. Information You Provide Directly: When you interact with our Site, you may provide us with personal information, including but not limited to:
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Contact Information: Name, email address, shipping address, billing address, phone number.
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Account Information: Username, password (encrypted), and other registration details.
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Payment Information: Credit card details (processed securely by third-party payment processors), billing information. We do not store full credit card numbers on our servers.
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Communications: Information you provide when you contact us via email, chat, or customer service inquiries.
B. Information Collected Automatically (Usage Data): When you access or use the Site, we may automatically collect certain information about your device and Browse activity. This includes:
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Device Information: IP address, browser type, operating system, unique device identifiers.
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Log Data: Pages visited, time spent on pages, access times, and referring URLs.
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Location Information: General geographic location derived from your IP address.
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Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
2. How We Use Your Personal Information
We use the personal information we collect for various purposes, including:
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To Provide and Maintain the Service: To operate and deliver the products and services you request, process transactions, and fulfill your orders for lights.
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To Improve and Personalize Your Experience: To understand how you use our Site, analyze trends, and personalize the content and product recommendations you see.
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For Order Fulfillment: To process your purchases, send order confirmations, shipping notifications, and manage returns.
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For Customer Support: To respond to your inquiries, provide support, and resolve issues.
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For Marketing and Promotions: To send you promotional materials, newsletters, and information about new products, special offers, or events that may be of interest to you, where permitted by law. You can opt out of marketing communications at any time.
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For Security and Fraud Prevention: To protect the security and integrity of our Site, prevent fraudulent transactions, and ensure compliance with our policies.
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For Analytics and Research: To monitor and analyze usage and activity trends to improve the functionality and user experience of our Site.
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To Comply with Legal Obligations: To meet legal, regulatory, or other compliance requirements.
3. How We Share Your Personal Information
We may share your personal information with third parties in the following circumstances:
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Service Providers: We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples include payment processors, shipping carriers (UPS, DHL, FedEx, TNT, USPS), marketing service providers, and data analytics providers.
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Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
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Legal Requirements: We may disclose your personal information in the good faith belief that such action is necessary to:
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Comply with a legal obligation
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Protect and defend the rights or property of 3 LIGHTS DESIGN, LLC
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Prevent or investigate possible wrongdoing in connection with the Service
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Protect the personal safety of users of the Service or the public
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Protect against legal liability
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With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
4. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
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Right to Access: The right to request copies of your personal data.
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Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
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Right to Erasure (Right to be Forgotten): The right to request that we erase your personal data under certain conditions.
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Right to Restrict Processing: The right to request that we restrict the processing of your personal data under certain conditions.
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Right to Object to Processing: The right to object to our processing of your personal data under certain conditions.
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Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
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Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable laws.
5. Security of Your Data
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Effective Date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.